ArmorTech FAQ
Common questions about residential repair, commercial service, home warranty plans, automotive electronics, maintenance programs, mail-in repair, diagnostics, parts sourcing, and ArmorTech support.
General Service Questions
Do you offer local service?
Yes. ArmorTech provides local and regional service across Arkansas, Louisiana, Texas, Oklahoma, Mississippi, Alabama, and Florida.
Do you offer mail-in repair?
Yes. ArmorTech Labs supports nationwide mail-in diagnostics and board-level repair for electronics, appliances, automotive electronics, consoles, and specialty devices.
Do you source parts?
Yes. ArmorTech can help source replacement boards, components, refurbished devices, accessories, and hard-to-find parts through ArmorTech Shop and supplier channels.
Should I book or diagnose first?
If you already know you need service, book directly. If you are unsure what failed, use ArmorTech IQ first to help narrow the problem.
Home Warranty Questions
Does ArmorTech offer home warranty plans?
Yes. ArmorTech is building warranty-style protection plans for appliances, home electronics, connected home systems, rental properties, and maintenance-based service support.
What plan options are available?
ArmorTech plan options can include Appliance Shield, Tech Shield, Home Protection Plus, Rental & Property Plans, Maintenance Add-On Plans, and custom bundled coverage for homes or properties.
What can Appliance Shield cover?
Appliance Shield is designed for major home appliances such as refrigerators, washers, dryers, dishwashers, ovens, ranges, cooktops, built-in microwaves, freezers, and garbage disposals.
What can Tech Shield cover?
Tech Shield is designed for home technology such as TVs, networking equipment, WiFi issues, security cameras, smart home devices, audio systems, streaming devices, and connected devices.
What is Home Protection Plus?
Home Protection Plus combines appliance protection, technology support, online diagnostics, parts sourcing, repair routing, and optional mail-in board support when local repair is not the best path.
Can rental properties be covered?
Yes. ArmorTech can structure plans for landlords, rental homes, short-term rentals, property managers, and multi-unit accounts that need recurring support and fast service routing.
Can maintenance be added to warranty coverage?
Yes. Maintenance can be added to reduce repeat failures, improve system reliability, and give customers a better long-term service experience instead of waiting for breakdowns.
Are all failures covered?
No. Final coverage depends on the written plan terms, exclusions, service limits, device condition, cause of failure, parts availability, age, and diagnostic findings.
Commercial Questions
Does ArmorTech service businesses?
Yes. ArmorTech Commercial supports hotels, offices, retail locations, rental companies, property managers, commercial facilities, restaurants, warehouses, and multi-location accounts.
What commercial services are offered?
Commercial services can include appliance service, electronics repair, TVs and displays, security cameras, networking, WiFi, low-voltage wiring, AV systems, diagnostics, and recurring maintenance.
Can commercial service be bundled?
Yes. ArmorTech can bundle commercial service, recurring maintenance, warranty-style coverage, priority routing, parts sourcing, and multi-location support into one service program.
Do you support multi-location accounts?
Yes. ArmorTech can support businesses with multiple locations, recurring service needs, standardized reporting, repeat dispatch, maintenance schedules, and account-based communication.
Auto Questions
Does ArmorTech Auto service all vehicles?
ArmorTech Auto evaluates automotive electronics for all makes, models, and years, including domestic, import, older vehicles, newer vehicles, specialty vehicles, and hard-to-source repairs.
What automotive electronics do you service?
Services can include instrument clusters, infotainment systems, displays, camera systems, control modules, wiring-related electronic faults, sensors, connectors, and specialty electronics.
Can automotive electronics be mailed in?
Yes. Many modules, displays, clusters, boards, and specialty electronics can be mailed to ArmorTech Labs for evaluation when local service is not needed.
Are auto repairs guaranteed on every vehicle?
No. Every repair depends on the failure, board condition, prior damage, parts availability, programming requirements, vehicle compatibility, and whether repair is practical.
Maintenance Questions
Does ArmorTech offer maintenance plans?
Yes. ArmorTech Maintenance can support recurring service for homes, rental properties, businesses, appliances, networks, cameras, electronics, AV systems, and facility technology.
What is included in maintenance?
Maintenance can include inspections, cleaning, system checks, device health review, cable and connection checks, camera review, network checks, appliance checks, and service recommendations.
Can maintenance prevent expensive repairs?
Maintenance cannot prevent every failure, but it can catch early warning signs, reduce repeat issues, improve reliability, and help customers avoid avoidable emergency breakdowns.
Can maintenance be combined with warranty or commercial service?
Yes. Maintenance can be bundled with home warranty plans, commercial accounts, rental property support, priority service, and recurring service programs.
Mail-In And Board Repair Questions
What can I mail in?
Circuit boards, game consoles, control boards, power boards, appliance boards, automotive electronics, displays, modules, and specialty electronics may be eligible for mail-in evaluation.
Do you repair boards instead of replacing them?
When practical, yes. ArmorTech Labs evaluates boards for failed components, damaged connectors, solder faults, liquid damage, power faults, and discontinued board recovery.
What should I include in the package?
Include your name, phone number, email, return address, device model, board number, symptom description, and any previous repair notes.
What if the board cannot be repaired?
If repair is not practical, ArmorTech can discuss return, replacement sourcing, donor board options, or alternative service paths.
Still Have Questions?
Send us the device type, model number, symptoms, pictures, service location, and what outcome you are looking for. ArmorTech will help route you to the right repair path.